Privacy Policy

PRIVACY POLICY

Last Updated: January 21, 2026

1. THE SHORT VERSION

**We respect your privacy.** Here's what you need to know about how ReikiRitualCollective handles your data at https://reikiritualcollective.com:

• We collect some personal info (like your name and email) when you give it to us
• We use cookies to make the site work better
• We use localStorage to save task status and preferences
• We use Google Analytics to understand how people use our site
• We don't sell or share your data with third parties

**Questions?** Email us at alissa@reikiritualcollective.com

2. INFORMATION WE COLLECT

We collect the following types of information:

• Personal Information: Name, email address, and other contact details you provide when you contact us, create an account.

• Account Information: Username, password (encrypted), profile information, and account preferences.

• Payment Information: Billing address and payment details. Note: Payment card information is processed securely by Square and is not stored on our servers.

• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data collected automatically.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To provide and maintain our Website
• To notify you about changes to our Website or services
• To provide customer support
• To detect, prevent, and address technical issues
• To communicate with you, including responding to your inquiries
• To manage your account and provide you with access to your account features
• To process transactions and send related information including purchase confirmations
• To analyze usage patterns and improve our Website

4. COOKIES AND TRACKING

**We use cookies** — small files stored on your device to make things work better.

Types of Cookies We Use:

• Essential Cookies: Required for the Website to function properly. These cannot be disabled.

• Preference Cookies: Remember your settings and preferences for a better experience.

• Analytics Cookies: Help us understand how visitors interact with our Website. We use Google Analytics for this purpose.

We also use localStorage in your browser to save in-progress tasks and preferences. You can clear this in your browser settings.

Managing Cookies: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our Website may not function properly without cookies.

5. INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

• To comply with legal obligations
• To protect and defend our rights and property
• With your explicit consent

We do not sell or share personal information for cross-context behavioral advertising.

6. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure storage of personal data
• Regular security assessments
• Access controls and authentication measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. DATA RETENTION

**How long we keep your data:**

| Data Type | Retention Period |
|-----------|-----------------|
| Account Information | Duration of account + 2 years |
| Transaction Records | 7 years (legal requirement) |
| Analytics Data | 26 months |
| Marketing Preferences | Until consent withdrawn |
| Support Tickets | 3 years after resolution |

**General policy:** 2 years

When we no longer need your data, we securely delete or anonymize it.

8. DATA BREACHES

**If something goes wrong with your data, we'll tell you.**

We'll notify affected users within 72 hours of discovering a data breach that puts your information at risk. We'll also notify relevant authorities as required by law (like the ICO in the UK or your state attorney general in the US).

We'll tell you:
• What happened
• What data was affected
• What we're doing about it
• What you can do to protect yourself

9. DO NOT TRACK DISCLOSURE

**About "Do Not Track":** Some browsers can send a "Do Not Track" signal. Currently, we don't change our data practices based on DNT signals because there's no standard for how to respond to them.

10. YOUR RIGHTS (EUROPE)

**If you're in Europe, you have rights.** Here's what you can do:

• **See your data** — Ask us what we have about you
• **Fix mistakes** — Tell us if something's wrong
• **Delete everything** — Ask us to remove your data
• **Take your data elsewhere** — Get a copy to use with other services
• **Say no** — Object to how we're using your data
• **Change your mind** — Withdraw consent anytime

**To do any of this:** Email alissa@reikiritualcollective.com. We'll respond within 30 days.

 

**Not happy with us?** You can complain to your data protection authority. Find your local authority at: https://edpb.europa.eu/about-edpb/about-edpb/members_en

11. HOW TO REQUEST YOUR DATA

**How to make a data request:**

1. **Email us** at alissa@reikiritualcollective.com with "Data Request" in the subject
2. **Tell us what you want:** Access, correction, deletion, or data export
3. **Verify your identity:** We may ask for ID to protect your data
4. **We'll respond within 30 days** (usually faster)

**What to include:**
• Your full name and email address
• What data you want to access/delete
• Any details to help us find your data

**It's free** - we don't charge for data requests.

12. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request categories and specific pieces of personal information we collected
• Right to Delete: Request deletion of your personal information (with legal exceptions)
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: Opt out of sale or sharing for cross-context behavioral advertising
• Right to Non-Discrimination: We will not discriminate for exercising your rights

We do not sell or share personal information for cross-context behavioral advertising.

We do not collect sensitive personal information as defined by CPRA.

How to Exercise Your Rights: Submit a request to alissa@reikiritualcollective.com. We will verify your identity and respond within 45 days.

Authorized Agents: You may designate an authorized agent to make a request on your behalf. We will require proof of authorization.

**Categories of Personal Information Collected:**
• Identifiers
• Account data
• Internet activity
• Commercial information

**Purposes of Use:**
• Provide and maintain the Service
• Account management and authentication
• Analytics and service improvement
• Payment processing
• Security and fraud prevention
• Customer support

13. CHILDREN'S PRIVACY

**We don't target kids.** Our service isn't designed for anyone under 13. If you're a parent and think your child shared info with us, email alissa@reikiritualcollective.com and we'll delete it.

14. UPDATES TO THIS POLICY

**We might update this policy.** When we do, we'll change the date at the top. If it's a big change, we'll email you. Keep checking back occasionally.

15. CONTACT US

**Questions?** We're happy to help.

 Email: alissa@reikiritualcollective.com
Website: https://reikiritualcollective.com

We typically respond within 48 hours.

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